Privacy Policy

Last updated: August 25, 2026

Welcome to Krinvi Technologies Private Limited ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@krinvi.in.

This Privacy Policy applies to all information collected through our fintech platform, website, mobile applications, and/or any related services, sales, marketing, or events (collectively, the "Services").

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering for the Services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. The personal information we collect may include the following:

• Contact Data: Name, email address, mobile number, and physical office/business addresses.
• Business & Financial Credentials: PAN, GST number, CIN, and verification records required for onboarding retailers and distributors.
• Transaction Data: Details regarding payments, recharges, and utility services processed through our platform.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

• To facilitate account creation and secure user authentication.
• To provide, operate, and maintain our next-generation fintech platform, high-security transaction services, and support.
• To send administrative information to you, such as updates, security alerts, and support messages.
• To comply with legal obligations, regulatory frameworks, and business compliance (such as RBI or government guidelines for financial tech aggregators).

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell or rent your personal information to third parties for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information. While we have secured our infrastructure with high-security and high-speed encryption protocols, please also remember that no method of transmission over the internet is 100% secure.

5. Contact Us

If you have questions or comments about this policy, you may reach out to our grievance officer or support team through the following official coordinates: